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Social Services/Case Management

The Case Management Department offers assistance to inpatients who require help with their discharge plans or whose living arrangement may interfere with their care or recovery. The Case Management department is made up of nurses, social workers, and discharge planners.

At CVMC, we focus on enhancing patient outcomes by coordinating healthcare services. Our case management services are designed to improve communication between patients and healthcare providers. We achieve this by providing a centralized location for keeping track of patient information and ensuring the frictionless delivery of services.

We provide case management services to patients in all care settings, including emergency departments, clinics, and inpatient units. Our case management programs ensure patients receive the appropriate level of care. We assist patients with ongoing care needs, such as hospital admission or discharge planning, medication reconciliation, patient education, and other relevant services

Highlights of Our Service

  • Continuous evaluation of Patients' Treatment plans

  • Guiding Patients Toward Affordable Facilities and Providers

  • Coordinating Appointments and Admissions to Hospitals

  • Planning for Post-Discharge Care Coordination

  • Effective Communication Across Care Channels

  • Medical Treatment Authorizations Support and Guidance

  • Bringing Referrals Together

  • Air ambulance and Commercial Airline

CVMC’s case management team helps customers find high-quality doctors. We do so by also providing patients with in-network discounts at the same time. Our case managers coordinate medical care for pre-planned procedures, recommend treatment plans, and keep tabs on ongoing medical care.

We assess every case in accordance with best practice standards and evidence-based medicine.

Our case managers are skilled at working with full episodes of care to anticipate billing and care delivery issues. Our incredibly efficient medical case management system minimizes billing errors, speeds up provider payments, maximizes cost-saving options, and ensures that patients get high-quality care.

An Overview of Our Case Managers

The case managers at CVMC are medical professionals with experience dealing with administrative issues in healthcare and financial best practices (doctors and nurses). They ensure that each medical issue and patient undergoing treatment receives the proper intensity and urgency. All relevant stakeholders interested in the patient's outcome, such as payers, the patient, and family members, are included in the case management process. We work to improve efficiency across the continuum of care by collaborating with case managers appointed by providers to ensure everyone has access to the most recent information.

Chino Valley Medical Center is dedicated to the health and well-being of this community. If you would like to learn more about Advance Directives or need help developing one, please contact one of our social workers at 909-464-8947.