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Emergency Services

In today's world, it may be easy to forget that heart attacks, strokes and other medical emergencies happen every day. But they do. Every 40 seconds, someone in the U.S. has a heart attack, according to CDC data.

Our Emergency Department is open and prepared to care for you safely, during the COVID-19 pandemic and always. Please do not delay care.


Keeping You Safe and Your Loved Ones Safe.

We are taking extra steps to provide you the healthcare services you need in a safe environment. You’ll notice some changes in how we provide care and service to our patients, visitors and community members:

  • We screen every person who comes into our hospital and emergency room, including staff members. This includes screening for symptoms of respiratory infection (fever, cough, shortness of breath) and checking temperatures, which are taken using no-contact infrared thermometers.
  • Cloth masks are acceptable, and we will provide masks if you do not have your own.
  • We have reconfigured our hospital and emergency room to keep people with COVID-19 or related symptoms in separate, designated areas and units.
  • Contact with our staff members is limited during your visit.
  • We are using advanced technology to achieve deep-cleaning multiple times a day, following rigorous cleaning and disinfecting protocols.
  • Please be assured that our medical team has received extensive training regarding proper COVID-19 precautions and are provided with Personal Protective Equipment (PPE), including masks, face shields and gowns. We regularly monitor the latest guidance from the CDC and evolve our policies and procedures to protect our team and serve you.
  • To minimize the number of people in an area, chairs are positioned so that you will be seated a safe physical distance from one another.
  • In accordance with CDC and local recommendations, visitors to Chino Valley Medical Center are still limited to ensure your safety and the safety of others.

Certain medical conditions require immediate medical care. Some symptoms that indicate you should go to the ER include:

  • Signs of a heart attack or stroke: sudden weakness, unable to speak, pain the arm or jaw
  • Bone breaks
  • Chest pain
  • Difficulty breathing
  • Fever in a newborn (less than 3 months old)
  • Heavy bleeding that can’t be controlled
  • Issues with pregnancy
  • Loss of consciousness
  • Moderate to severe burns
  • Poisoning
  • Seizures and fainting
  • Serious fractures, deep wounds
  • Serious head, neck or back injuries
  • Sudden and severe pain
  • Sudden worsening of a chronic condition (like asthma or allergies)

As a member of a national health system, Prime Healthcare, we have the experience and resources to protect the safety of physicians, staff and patients. Your health and safety are always our top priority.