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Chino Valley Medical Center Receives Women's Choice Award® As One of America's Best Emergency Care Hospitals

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Chino Valley Medical Center Receives Women's Choice Award® As One of America's Best Emergency Care Hospitals

Chino Valley Medical Center is recognized for ranking in the top eight percent of Emergency Care

Chino, CA April 14, 2014 ─ Chino Valley Medical Center has been named a recipient of the Women's Choice Award® (WCA) as America's Best Hospital for Emergency Care. This coveted credential places Chino Valley Medical Center in the top eight percent for Emergency care, which was achieved by 373 hospitals, less than 10% of the 3,800 emergency rooms that report data to the Centers for Medicare and Medicaid.

"Those of us locally have known for a long time that the care provided by the Chino Valley Emergency Department is fast, efficient, and caring. With one of the quickest door-to-doctor times in Southern California and a disposition time of two hours, it is no wonder that Women's Choice would select our ER. I couldn't be prouder," stated Dr. James M. Lally, President & Chief Medical Officer of Chino Valley Medical Center.

Emergency services (ES) account for more than 125 million hospital visits annually, and all clinicians must have expertise in caring for patients across their life span, often when their healthcare needs are urgent and unplanned. Unlike other hospital departments that interact with the same patient and families for an extended period, ES staffs typically have one patient encounter, often when anxiety and fear are at their peak.

"The Women's Choice Award® seal delivers a powerful message to women, offering them the peace of mind that the recipient is clinically excellent and highly responsive to the patient's experience, "notes Sharyn S Lee, RN, MS, FACEHP, President of the WCA Healthcare Division. "Awarded Emergency Services Departments must achieve high rankings on eight emergency measures including patient recommendation scores, which is unlike any other healthcare credential recognizing providers today."

Hospitals earning the Emergency Care Award consistently rank in the top 25 percent of the 3,800 hospitals reporting on their emergency department's performance to the Centers for Medicare and Medicaid Services (CMS). The eight measures CMS publicly reports relate primarily to the amount of time taken in the ER such as time for diagnosis, medication, and admission to the hospital, and are weighted according to the priorities of women surveyed.

Of the eight measures reported by emergency departments to the Centers for Medicare and Medicaid Services (CMS), women rate "door to diagnostic time" or in other words, "door to doctor," as the most important criteria when selecting an emergency room. The least important reported measure is the percentage of patients who left the emergency department before being seen.

"Providing the best in Emergency Care is the combined effort of hospitals, physicians, nurses and EMS Practitioners and we commend those recognized for striving for extraordinary care," remarked Conrad "Chuck" Kearns, President of the National Association of Emergency Medical Technicians, serving EMS Practitioners in 50 countries around the world.

A hospital can be eliminated from the award if they fall outside the 25th percentile for two or more of the eight measures, depending on their importance. The award is also limited to those hospitals with a solid recommendation on the Hospital Consumer Assessment of Healthcare Providers and Systems.

"We have found that recommendations are an important consideration used by women in selecting a hospital for themselves and their families. By helping women know which hospitals in their area provide the best critical care, we are able to help them make better decisions, especially when it comes to emergency situations," said Delia Passi, CEO & Founder of Women's Choice Award®.

Year after year, the Women's Choice Award® is the only credential that identifies the nation's best healthcare institutions by measuring the needs and preferences of women when it comes to treatment and a quality hospital experience. This credential signifies Chino Valley Medical Center's commitment and passion for an extraordinary healthcare experience for women and all patients.

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ABOUT Chino Valley Medical Center

Chino Valley Medical Center, a subsidiary of Prime Healthcare Services, is a 126-bed facility located in beautiful Southern California. We are named 100 top hospitals in the nation by Truven Health Analytics for four years running as well as America's Best Hospitals for Emergency Care by the Women's Choice Awards. Here at CVMC, we are also an academic acute care facility staffed with physicians and residents who provide an innovative approach to treatment. Within our teaching environment, patients are treated by our qualified professionals as we meet the needs of the diverse communities we serve. This program is fully accredited by the American Osteopathic Association (A.O.A.) So rest assured, you're going to get great care!

Designed with you in mind, our focus is to provide high-quality healthcare in a serene, healing atmosphere. We have a bustling emergency department, 14 intensive care beds, full radiological and laboratory services; as well as a comprehensive operative suite with separate GI and pain facilities. CVMC features state-of-the-art technology including Digital Mammography, 64-slice CT Scanner, and the newly installed da Vinci Xi Surgical System which gives surgeons the ability to operate using minimally invasive, minute incisions, and is known to cause patients less pain and result in shorter hospital stays and faster recovery time. Chino Valley Medical Center is proud of its staff and the caring touch they provide. Patients and visitors often express their sense of the hospital's "family" atmosphere. This is due not only to the efficient size of the facility but more importantly because of the warm, personalized care given by our staff. With over 400 registered nurses, technicians, and support personnel at your service, Chino Valley Medical Center is a place for you to heal.


The Women's Choice Award sets the standard for helping women make smarter choices by collectively identifying the brands, products, and services most recommended and trusted by women - those that deliver a customer experience worthy of their recommendation. Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women versus men. As the leading advocate for female consumers, WomenCertified Inc., home of the Women's Choice Award, created the first national award based on the ratings and preferences of women to provide them with a collective voice. Women can make their preferences heard and be part of the mission toward a million voices strong by visiting the Women's Choice Award's official website and joining the network.